Privacy Statement

1. Information We Collect

When you make a purchase from The Fragrant Nook, we collect the personal details you provide—such as your name, billing and shipping address, email address, and payment information—so we can process your order and complete the transaction. We do not knowingly collect sensitive personal information such as medical, biometric, or genetic data. 

When you browse our site, our system automatically receives your device’s IP address and related technical data. This helps us understand your browser, operating system, and how visitors use our website.

If you choose to subscribe to our email list, we may send you updates about new products, promotions, and other store-related news. You will only receive marketing emails if you have opted in.

2. Your Consent: 

How we obtain consent

By submitting personal information in order to place an order, verify payment, arrange a delivery, or request a return, you give us consent to use that information for those specific purposes.

If we request your information for an additional purpose—such as marketing—we will either ask you directly for permission or provide a clear opportunity to decline.

How to withdraw consent

If you change your mind after opting in, you may withdraw your permission at any time. You can request that we stop contacting you or discontinue collecting or using your information by emailing:
amy@thefragrantnook.com

3. Disclosure of Information

We may disclose your personal information if required by law, or if you violate our Terms of Service and disclosure becomes necessary to protect our rights or comply with legal obligations.  We do not sell, rent, or trade personal information to third parties. 

4. E-Commerce Platform

Our online store is hosted on GoDaddy’s Websites + Marketing platform, which provides the secure e-commerce platform we use to offer our products.

Your data is stored within GoDaddy’s Websites + Marketing secure databases and servers, protected by firewalls and industry-standard safeguards.

5. Payment Processing

If you complete your purchase using a direct payment gateway, GoDaddy’s Websites + Marketing platform encrypts and stores your payment details in accordance with PCI-DSS (Payment Card Industry Data Security Standards).
Your payment information is retained only as long as needed to finalize your transaction, after which it is deleted automatically.

All payment processors used through GoDaddy Websites + Marketing comply with PCI-DSS requirements to ensure your payment data is handled securely.

For more details, you may review GoDaddy’s Websites + Marketing own Terms of Service and Privacy Policy.

6. Third-Party Services

We work with trusted third-party service providers who assist in operating our store. These partners may collect or use your information only as necessary to perform the services they provide to us.

Some third-party providers—such as payment processors—maintain their own privacy policies. We recommend reviewing their policies to understand how your data is handled by each provider.

Depending on the provider’s location, your information may be subject to the laws and regulations of the region in which that provider operates.

When you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.

7. External Links

Links on our website may direct you to other websites. We are not responsible for the privacy practices or content of external sites.

8. Data Security

We take reasonable precautions and follow recognized industry practices to ensure your personal data is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide payment information, it is encrypted using SSL (Secure Socket Layer) technology and protected with AES-256 encryption. Although no system can guarantee absolute security, we comply with PCI-DSS standards and apply additional safeguards where appropriate.

9. Cookies

Our website uses cookies and similar technologies to provide a smooth and personalized browsing experience. Cookies may store session data, cart contents, analytics information, and login preferences.

You may choose to disable cookies through your browser settings, though certain site features may not function as intended.

10. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we have collected about you. You may also request information about how your data is used or shared.
To exercise these rights, please contact us at amy@thefragrantnook.com.

11. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes. When information is no longer required, it is securely deleted or anonymized.

12. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or region, or that you are using the site with the permission of a parent or legal guardian. Minors should not provide personal information without appropriate consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately once posted to the website. Significant updates will be clearly indicated so you understand what information we collect, how we use it, and when it may be disclosed.

If our business is ever sold or merged, your information may be transferred to the new owners so that they may continue to operate the store and fulfill orders.

Questions or Requests

If you would like to access, correct, update, or delete any personal information we have collected, or if you have concerns about our privacy practices, you may contact us at: amy@thefragrantnook.com